Agree with so many comments - Completely different texture and result, doesn’t agree with my skin in the way soft and soothed did. Please please bring soft and soothed back.

I have been using this since they discontinued the soft and soothed cleanser. Both my daughters who have also used the S&S since they were younger have left no7 products as they were not impressed. Its ok Im still using it as no7 is ok for my sensitive skin. Its now been out of stock for a while so I too have had to find a new cleanser. Sorry Boots after 30 years Ive finally gone. Why change a popular product that works. Just look at the reviews.

Have been using No. 7 Soft & Soothed Gentle Cleanser since I got diagnosed with Cancer in 2016 and I loved it, so gentle on the skin and no fragrance. I've now been told it's been discontinued????...and was given this "Nourishing" cleansing lotion...which is anything but nourishing...found it quite drying on the skin, not nearly as gentle,have only used it twice and my skin has flared up...also very strong smelling...very unhappy and won't be buying it...will now have to find another cleansing product....what is going on Boots?????

I have been using No7 Soft & Soothed Gentle Cleanser for several years. I understand it has now been discontinued and replaced with this cleanser. I was very disappointed that this cleanser contains perfume (quite strong smelling) and that my skin felt quite uncomfortable after using it. I do not consider that I have sensitive skin. Please bring back the Soft and Soothed Gentle Cleanser. Unfortunately I am now going to have to find a new cleanser.

Having been a fan of the No 7 gentle cleansing range for many years, I could not understand why my face became red and blotchy, three trips to the doctors later, hydro-cortisone cream....then betnovate cream....it turns out its the Boots cleanser...ladies...stay clear.

I am so sad that the old cleanser has been discontinued. This new version has given me dreadful ache as my skin is so sensitive.

I have been using the pink Soft and Soothed cleanser for years and absolutely loved it. I have very dry, sensitive skin with rosacea and this was absolutely the best thing I have ever used on my skin. I tried the new Radiant Results Cleansing Lotion in the blue bottle and was bitterly disappointed as it made my skin and eyes sting. Please, please bring back the old Soft and a Soothed cleanser Boots as I’m going to have to shop elsewhere and haven’t yet managed to find anything that come close to your lovely pink cleanser, it was, as the name implied, so soothing for my sensitive skin.

Having been a fan of the No 7 gentle cleansing range for many years, I could not understand why my face became red and blotchy, three trips to the doctors later, hydro-cortisone cream....then betnovate cream....it turns out its the Boots cleanser...ladies...stay clear.

I am so sad that the old cleanser has been discontinued. This new version has given me dreadful ache as my skin is so sensitive.

I have been using the pink Soft and Soothed cleanser for years and absolutely loved it. I have very dry, sensitive skin with rosacea and this was absolutely the best thing I have ever used on my skin. I tried the new Radiant Results Cleansing Lotion in the blue bottle and was bitterly disappointed as it made my skin and eyes sting. Please, please bring back the old Soft and a Soothed cleanser Boots as I’m going to have to shop elsewhere and haven’t yet managed to find anything that come close to your lovely pink cleanser, it was, as the name implied, so soothing for my sensitive skin.