All customer reviews
Customer Reviews
Top Customer Reviews
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are and do not represent the views of The Hut Group.
Really disappointed that my usual pink cleanser is discontinued.l find Radiient results so much more harsher(not immediately but after several uses) My skin ,especially near my eyes is inflamed dry and sore
Was this helpful?
Really disappointed that my usual pink cleanser is discontinued.l find Radiient results so much more harsher(not immediately but after several uses) My skin ,especially near my eyes is inflamed dry and sore
Was this helpful?
Why on earth did you discontinue Soft and Soothed which was such a good product? Radiant Results was recommended to me in its place when it was discontinued and although it is as convenient to use, it leaves my skin dry and taught and certainly does not 'help to retain moisture levels and leave my skin feeling hydrated' as in your advertising. Very disappointing!
Was this helpful?
having used the pink soft and soothed cleanser for a number of years so disappointed that the new cleanser caused my skin to react so badly with stinging sensation. Please bring back the “pink” cleanser.
Was this helpful?
Why on earth did you discontinue Soft and Soothed which was such a good product? Radiant Results was recommended to me in its place when it was discontinued and although it is as convenient to use, it leaves my skin dry and taught and certainly does not 'help to retain moisture levels and leave my skin feeling hydrated' as in your advertising. Very disappointing!
Was this helpful?
having used the pink soft and soothed cleanser for a number of years so disappointed that the new cleanser caused my skin to react so badly with stinging sensation. Please bring back the “pink” cleanser.
Was this helpful?
Agree with so many comments - Completely different texture and result, doesn’t agree with my skin in the way soft and soothed did. Please please bring soft and soothed back.
Was this helpful?
I have been using this since they discontinued the soft and soothed cleanser. Both my daughters who have also used the S&S since they were younger have left no7 products as they were not impressed. Its ok Im still using it as no7 is ok for my sensitive skin. Its now been out of stock for a while so I too have had to find a new cleanser. Sorry Boots after 30 years Ive finally gone. Why change a popular product that works. Just look at the reviews.
Was this helpful?
Have been using No. 7 Soft & Soothed Gentle Cleanser since I got diagnosed with Cancer in 2016 and I loved it, so gentle on the skin and no fragrance. I've now been told it's been discontinued????...and was given this "Nourishing" cleansing lotion...which is anything but nourishing...found it quite drying on the skin, not nearly as gentle,have only used it twice and my skin has flared up...also very strong smelling...very unhappy and won't be buying it...will now have to find another cleansing product....what is going on Boots?????
Was this helpful?
I have been using No7 Soft & Soothed Gentle Cleanser for several years. I understand it has now been discontinued and replaced with this cleanser. I was very disappointed that this cleanser contains perfume (quite strong smelling) and that my skin felt quite uncomfortable after using it. I do not consider that I have sensitive skin. Please bring back the Soft and Soothed Gentle Cleanser. Unfortunately I am now going to have to find a new cleanser.
Was this helpful?

Radiant Results Nourishing Cleansing Lotion 200ml
£3.98