I’ve been a user of the old hotcloth cleanser for a long time and was the only cleanser that made my skin feel fresh and revived but this one is no good for my skin, it stings and caused me to have a breakout. PLEASE BRING BACK THE OLD ONE

I bought this last week and noticed it wasn’t the usual hot cloth cleanser that I love. So I read up on the reviews and was really disappointed to see all the negative comments, so decided to give this a go anyway. I have to save I am extremely upset with the product, it’s made me break out quite badly. Why change something that worked so well?!

I was open minded when staff explained that this was replacing the beautiful skin hot cloth cleanser but have been left so disappointed. This is heavily fragranced (a perfume like smell which isn't pleasant) and heavily emolient. It's left me with skin breakouts and just isn't as enjoyable to use. Please bring back the original! It wasn't broken, why fix it?

I’ve been a user of the old hotcloth cleanser for a long time and was the only cleanser that made my skin feel fresh and revived but this one is no good for my skin, it stings and caused me to have a breakout. PLEASE BRING BACK THE OLD ONE

I bought this last week and noticed it wasn’t the usual hot cloth cleanser that I love. So I read up on the reviews and was really disappointed to see all the negative comments, so decided to give this a go anyway. I have to save I am extremely upset with the product, it’s made me break out quite badly. Why change something that worked so well?!

I was open minded when staff explained that this was replacing the beautiful skin hot cloth cleanser but have been left so disappointed. This is heavily fragranced (a perfume like smell which isn't pleasant) and heavily emolient. It's left me with skin breakouts and just isn't as enjoyable to use. Please bring back the original! It wasn't broken, why fix it?

I’ve been using this product for years and now will have to find something new, why change an excellent product. You will lose customers in droves!

I love the original formula, creamy, nice scent and took off all my makeup with no stinging on the eyes. Since that is no longer the formula i swiched to the Aldi lacura one but it just isnt as good. Please bring back the original, my skin needs it!

Can’t use it in my eyes! It makes them sting. Back to LE I go! :( Bring back old version!!! If it ain’t broke, don’t fix it.

I went to buy my usual no7 Beautiful Skin hot cloth cleanser only to be told it had been replaced by this new version. Fitrstly I wasn’t impressed it now costs £13.00 instead of £10.00. That’s a huge increase!! So here’s my verdict, It doesn’t smell the same, it feel greasy on application and makes my skin feel horribly tight afterwards. I don’t understand why manufacturers change products and tamper with things when they are great before hand?? I am contemplating taking it back for a refund I’m so annoyed about it