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All customer reviews


Customer Reviews

3.44 stars out of a maximum of 5
969 reviews
51 stars out of a maximum of 1
481
41 stars out of a maximum of 1
94
31 stars out of a maximum of 1
41
21 stars out of a maximum of 1
75
11 stars out of a maximum of 1
278

Top Customer Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are and do not represent the views of The Hut Group.

Great coverage

4 stars out of a maximum of 5

Really great colour and coverage, goes on nicely covers all lashes. Only negative thing I would say is that the mascara dried and fell off of my lashes a little during the day. Nothing too bad, and I will definitely still use the product. Is also a good price, as have used more expensive mascara that were inferior.

2020-10-19by Jasmin**Verified Purchase**

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Sets like concrete

1 stars out of a maximum of 5

I bought this as an alternative to my usual brand because of the advertised features. It is surely the worst mascara I have ever used. One coat hardly makes any difference but it sets so hard that it is impossible to apply a second coat. By the end of my day it had all disappeared so not very durable either.

2020-03-04by Yvessen**Verified Purchase**

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Not great!

2 stars out of a maximum of 5

Pretty rubbish mascara. Doesn't smudge and comes off in fibres but not very effective in lengthening lashes. Minimal effect.

2020-01-20by Alison**Verified Purchase**

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Worst Mascara I have ever purchased!

1 stars out of a maximum of 5

This mascara is terrible... I specifically wanted a mascara which doesn't flake or smudge and stays looking good all day. I checked with the make-up assistant and she assured me this mascara 'wouldn't go anywhere once applied. However, after only an hour of use the next day, I noticed it had flaked really badly leaving specs of black all around my eye area. This also happened the next time I tried it out. It is by far the worst mascara I have ever purchased... poor quality and a complete waste of money.

2019-06-15by Young Grandma**Verified Purchase**

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Avoid

1 stars out of a maximum of 5

This is the worst No7 mascara I’ve had - difficult to remove then when it does it’s in lumps which are left over your face.

2018-12-22by Apricot lil**Verified Purchase**

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Pulled out my eyelashes

5 stars out of a maximum of 5

I bought it for a wedding so I could wear all day. It clumped straight away and looked awful. I removed it will either water or a face wipe and it came off in a weird way removing my eyelashes. I complained and Boots responded by saying that it is only to be removed with warm water in a pad. I appreciate this is what it says however a product should not damage your eyelashes in this way if used with water or a make up remover wipe. They have apologised and refunded me however I would not recommend it. I normally use No7 mascara and this is by far the most disappointing product.

2018-06-29by LeanneGg**Verified Purchase**

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Looks great on lashes....but a disaster to remove!

1 stars out of a maximum of 5

I bought this mascara last week. When I first applied it, I was really pleased with the look it created. It lengthened my short eyelashes and didn't smudge or fade during the day. However, removing it was simply a disaster! I used warm water on a cotton pad as advised, but the mascara immediately flaked into loads of tiny black bits which went all over my eyes (and even inside my eyes leaving them itchy and dry all evening!) I haven't used it since and will be returning it to my store and hoping for a full refund as I believe this product is faulty! Really disappointed in No 7!

2018-06-28by JoeyD**Verified Purchase**

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The Worst

1 stars out of a maximum of 5

This is the worst mascarw ive ever bought. Clumpy, impossible to get off without half your eyelashes going with it, flakes off. A complete waste of money.

2018-06-26by LB1990**Verified Purchase**

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Awful

1 stars out of a maximum of 5

Rubber like consistency.eye lashes clump together and can't get it off

2018-06-24by Max mell**Verified Purchase**

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Awful

1 stars out of a maximum of 5

I normally love No 7 make up, but this mascara is awful. Clumps eyelashes together, then pulls most of them out when washing it off, due to what can only be described as a rubbery texture. Used it for a few days but will have to throw it away before I have no eyelashes left!

2018-06-12by mrstait**Verified Purchase**

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Stay Perfect Mascara 7ml

No7 Stay Perfect Mascara Black 7ml

£6.98

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