All customer reviews

This eyeliner isn’t green, it’s turquoise. Clumps into lower lashes and doesn’t stay on water line either, so it’s useless. And overpriced.

Lovely pencil,soft and easy to use. Cute colour in contrast to the boring black or grey.

I have theses in every colour they are all fantastic, pencil goes on easy and smooth and the sponge adapter on the other end to blend the colours in is excellent. I got these with coupons I had with £3 off so they were great buys for £4-50 each. I love no7 and these little beauties have become my favourite.

Bought 2 of these 3 weeks ago on advice of No 7 assistant who showed me how to use eye make up as hardly use eye makeup other than mascara, she said th eye pencils were really easy to use. I am 67 and have used both only couple of times at weekend . They are absolutely useless gone totally flat after 2nd use absolute waste of money will be taking back if can find receipt.

Bought this less then a week ago colour lovely, but end flattened after 3rd use , and can’t sharpen it !!! Put it in my handbag to return to store but smudge end broke off ..............

Beautiful product. I bought a couple of colours. I initially found the green/khaki one difficult to apply, but discovered that if I applied it to a lightly moisturised eyelid it went on smoothly. I then add powder & it stays put all day.

Not happy after spending £7.50/ LOVED the application of the pencil and loved the smokey look it gave to the eye However does not sharpen at all and therefore you do not get full use from the pencil because it just breaks. NO NO NO!

Boots are you reading these customer feedback reports? We all seem to be saying the same! The new product is poor, bring back the 'old'! New is too hard. Looks like most of us will be looking for an alternative although most of us would much prefer to stay with no 7, but can't stand this new hard kohl pencil! & so until a softer version is on sale we will be looking for alternatives!

I used to buy Urban Decay eye pencil and then changed to No 7 one as it was cheaper and it lasted longer. Since the pencil has been changed I have irritated eyes which stay watery for ages. I don't know what Boots have done but I will not buy this again. I also have to sharpen it every time as each time you use it just squashes down! It's awful!

bought by mistake but loved the way colour went on, but then, the pencil needed sharpening. pencil was way too soft, tried putting in the fridge first. have been advised by counter staff (who were very helpfu) to only sharpen the pencil with a no 7 sharpener. this is not displayed in store on online. Not impressed.