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All customer reviews


Customer Reviews

2.71 stars out of a maximum of 5
174 reviews
51 stars out of a maximum of 1
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21 stars out of a maximum of 1
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11 stars out of a maximum of 1
87

Top Customer Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are and do not represent the views of The Hut Group.

Poor Substitute

1 stars out of a maximum of 5

Not good for my skin. A very poor substitute for Soft and Soothed cleanser which was brilliant. Bring it back please!

2019-07-17by Katherine**Verified Purchase**

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A poor substitute for soft and soothed cleanser

1 stars out of a maximum of 5

I have used soft and soothed cleanser for many years and it was perfect for my skin. I am so frustrated that this new replacement cleanser is perfumed and drys my sensitive skin out. I am currently trying out numerous different brands to find something suitable. Please, please no 7 bring back soft and soothed

2019-01-22by Mors01**Verified Purchase**

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Disappointed

1 stars out of a maximum of 5

Totally agree with other reviews. I suffer from excema so very sensitive skin. Loved the pink cleaner/toner, not skin felt and looked really good. I recommended it to friends and family. This blue replacement has ruined my skin, total mess of dry, red blotches, ended up on steroids to clam it down. Gone back to Clarins.

2019-02-11by Jenny L**Verified Purchase**

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Disappointed

1 stars out of a maximum of 5

Totally agree with other reviews. I suffer from excema so very sensitive skin. Loved the pink cleaner/toner, not skin felt and looked really good. I recommended it to friends and family. This blue replacement has ruined my skin, total mess of dry, red blotches, ended up on steroids to clam it down. Gone back to Clarins.

2019-02-11by Jenny L**Verified Purchase**

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Awful

1 stars out of a maximum of 5

I always used the pink cleanser which could be used for eyemakup too. This new one I was assured was perfume free so what is the fragrance? I've used it once and now have sore skin. Will not be buying again. In fact this one is going in the bin.

2019-04-28by Marg**Verified Purchase**

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not as good as soft and soothed

3 stars out of a maximum of 5

I much prefer the last cleanser soft and soothed to this newer formulated cleanser.With this one it states not to use around eyes,soft and soothed cleanser took my eyemake up off aswell and no fragrance was just perfect.This new bottle im not keen on the colour of packaging and dropping 2 stars.PLEASE,PLEASE bring back soft and soothed for me it was so much better on my sometimes sensitive skin.

2018-04-21by evielyn**Verified Purchase**

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Awful

1 stars out of a maximum of 5

I always used the pink cleanser which could be used for eyemakup too. This new one I was assured was perfume free so what is the fragrance? I've used it once and now have sore skin. Will not be buying again. In fact this one is going in the bin.

2019-04-28by Marg**Verified Purchase**

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not as good as soft and soothed

3 stars out of a maximum of 5

I much prefer the last cleanser soft and soothed to this newer formulated cleanser.With this one it states not to use around eyes,soft and soothed cleanser took my eyemake up off aswell and no fragrance was just perfect.This new bottle im not keen on the colour of packaging and dropping 2 stars.PLEASE,PLEASE bring back soft and soothed for me it was so much better on my sometimes sensitive skin.

2018-04-21by evielyn**Verified Purchase**

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No where near like the Pink Cream

1 stars out of a maximum of 5

I was disappointed when I went into boots about a month ago to get my usual Pink Cleanser which I normally bought in bottles of 3 at a time, only to be told the product was no longer available! There was a new cleanser and the member of staff let me take some home to try before I bought it. I have got to say it is nowhere near like the pink cleanser which was thick and creamy and was excellent for taking my makeup off and leaving my skin feeling fresh and soft. Why would Boots take an excellent product off the shelves to be replaced by a cream that is nothing like the old one! I will be looking for a new cleanser unfortunately.

2019-08-19by ValerieG**Verified Purchase**

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Why change a product!!

1 stars out of a maximum of 5

I used the "pink" version and was told by an assistant this is the same product but the bottle had changed colour, not so. This is thinner and not so creamy, I find it not so good at taking make up off, so I will now be looking for another brand.

2019-07-15by Linda London**Verified Purchase**

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Radiant Results Nourishing Cleansing Lotion 200ml

Radiant Results Nourishing Cleansing Lotion 200ml

£3.98