I have used the beautiful skin hot cloth cleanser for a long time & loved it - it was best cloth cleanser by far giving Liz Earle a run for its money - was looking forward to trying this new version but I am so disappointed - while texture feels nice my skin has ended up dry & blotchy - went to Boots today to buy original version but none to be got, so it’s back to Liz Earle for me - why change something that worked so well?

I have used the beautiful skin hot cloth cleanser for a long time & loved it - it was best cloth cleanser by far giving Liz Earle a run for its money - was looking forward to trying this new version but I am so disappointed - while texture feels nice my skin has ended up dry & blotchy - went to Boots today to buy original version but none to be got, so it’s back to Liz Earle for me - why change something that worked so well?

Not only is this considerably more expensive than the great value product it replaced - it’s considerably worse. This doesn’t agree with my face at all and given the limited price difference will be returning to Liz Earl now.

I shall be returning this product to my local store having checked out these reviews. I have been in contact with Boots head office to ask them to bring the original hot cloth cleanser back and they have said if there is enough demand then they will consider doing this. Please if you feel strongly about this , as I do, then email them and hopefully between us we can get this product back. I'm not sure what I'm going to use in the meantime as this was my go to cleanser.......

I switched from LE last year after trying the old No7 beautiful skin hot cloth cleanser and loving it, and always stocking up on the 3-4-2 offer was a steal for such a great cleanser. I was surprised when I went into my local store to learning had been discontinued but the nice lady assured me I’d love the new formula and gave me a free sample to try. It’s very synthetic smelling and the texture was quite gel like and greasy compared to beautiful skin, my skin felt tight afterwards too which was not pleasant. So until they bring back beautiful skin, I’ll be moving back to trusty LE, and if this is a deliberate ploy from boots to get us to switch to LE now they sell it, I won’t be buying LE from boots as it’s cheaper elsewhere. Disappointing as I know lots of people who loved beautiful skin HCC :(

Not only is this considerably more expensive than the great value product it replaced - it’s considerably worse. This doesn’t agree with my face at all and given the limited price difference will be returning to Liz Earl now.

I shall be returning this product to my local store having checked out these reviews. I have been in contact with Boots head office to ask them to bring the original hot cloth cleanser back and they have said if there is enough demand then they will consider doing this. Please if you feel strongly about this , as I do, then email them and hopefully between us we can get this product back. I'm not sure what I'm going to use in the meantime as this was my go to cleanser.......

I switched from LE last year after trying the old No7 beautiful skin hot cloth cleanser and loving it, and always stocking up on the 3-4-2 offer was a steal for such a great cleanser. I was surprised when I went into my local store to learning had been discontinued but the nice lady assured me I’d love the new formula and gave me a free sample to try. It’s very synthetic smelling and the texture was quite gel like and greasy compared to beautiful skin, my skin felt tight afterwards too which was not pleasant. So until they bring back beautiful skin, I’ll be moving back to trusty LE, and if this is a deliberate ploy from boots to get us to switch to LE now they sell it, I won’t be buying LE from boots as it’s cheaper elsewhere. Disappointing as I know lots of people who loved beautiful skin HCC :(

I have used the original hot cloth cleanser for years and found it to be even better than the Liz Earle hot cloth cleanser. My skin was beautiful and the cleanser had a lovely creamy feel and clean smell. This new formula is terrible. It's oily and leaves my skin dried out and itchy, and within three days use I had a face full of spots. I have persevered for six weeks but I have binned it today. Terrible product. Bring back the old one!

Have used No7 products for years including the hot cloth cleanser and loved it. This new one is not a patch on the original one. Too thick and feels oily. The cloth is half the size too. Over the years had recommended to several friends but wouldn't recommend this one. What was the reason for the change or is it just change for change sake. Bring back the original one please.