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All customer reviews


Customer Reviews

4.33 stars out of a maximum of 5
1138 reviews
51 stars out of a maximum of 1
694
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31 stars out of a maximum of 1
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21 stars out of a maximum of 1
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11 stars out of a maximum of 1
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Top Customer Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are and do not represent the views of The Hut Group.

Brilliant serum

5 stars out of a maximum of 5

My skin has been so much better since using this serum

2025-07-13by Karen**Verified Purchase**

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Good product

5 stars out of a maximum of 5

Light serum which goes a long way. Only been using a couple of weeks but skin feels smoother

2025-07-06by Aileen**Verified Purchase**

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Serum

5 stars out of a maximum of 5

The serum is the best I have used, my skin has never been as soft and hidrated, I use both the night and day serum.

2025-05-08by Pauline**Verified Purchase**

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Staple in my skincare

5 stars out of a maximum of 5

Amazing product my skin feels and looks amazing wouldn't be without future renew as part of my daily routine

2024-11-23by Maeve**Verified Purchase**

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Damage Reversal Serum

5 stars out of a maximum of 5

This is my second purchase of the serum. I love it. I was given great advice by Rebekah in your Haverfordwest store on products that suited me. It’s a fabulous lightweight serum that helps my foundation go on smoothly. 

2024-10-19by Elizabeth**Verified Purchase**

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Bottle broke

1 stars out of a maximum of 5

I liked our easily the serum sunk into my skin. However, I did unfortunately drop the bottle onto a very padded lino, and the top snapped off. This is probably due to the bottle being glass and the top section being plastic. This is my first time at the age of 74 using any kind of serum. I do appreciate it was clumsy of me to drop in the first place but would never have thought it would come apart so easily. I did carry on using it, but it had all gone in a few weeks. I did write to no 7, but there no helpful response.

2024-10-03by Claire

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Ineffective

1 stars out of a maximum of 5

I was encouraged in store to buy the serum together with the day and night creams. I was keen to get started and used them daily  until the serum bottle was fully empty.  My results were minimal certainly not worth the cost. 

2024-10-01by Elam

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Didn't work for me

1 stars out of a maximum of 5

After speaking with the No7 rep and the hard sell including promises that it was the best thing ever created and would definitely work, I have been left quite disappointed. I followed her instructions, the instructions on the packaging and also on the No7 website, but alas I am left with zero change. It does however feel nice going on the skin and leaves no greasy residue, but I cannot see, nor feel that it has improved my skin in any way. I understand it probably won't work for everyone so I am back to the drawing board, but sadly I won't be back to the No7 counter.

2024-08-25by Lucille

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Future Renew

5 stars out of a maximum of 5

This is one of the best products I’ve ever used. My skin feels so good and looks so much better. Thank you Boots

2024-08-07by Gwen**Verified Purchase**

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Serum

5 stars out of a maximum of 5

Have used this for a few years now and really feel it is working on my skin. Will be continuing this regime.

2024-07-10by Francesca**Verified Purchase**

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No7 Future Renew™ Damage Reversal Serum

No7 Future Renew™ Damage Reversal Serum

£22.77