I have used the beautiful skin hot cloth cleanser for a few years after us in Liz Earle one. It was lovely, fresh, creamy and gentle on my face. I confidently bought this new formula thinking it would be an improvement but sadly not. My skin isn't sensitive but it gives me a burning feeling and goes red. It is a completely different texture, not very nice. I highly rate most no7 skincare but am gutted about this change as I can't use it anymore.

I had been very impressed with the previous version of this product and switched from Liz Earle’s version to this. Sadly I will be switching back, this product makes my face sting and brings out blotchy sore patches. Won’t buy again.

This new cleanser is inferior to the original one which I loved and have used for years.It also costs more.Please bring back the original.

The questions is when is the old product coming back?

please bring back the old version of this. this new one is awful

I have used the beautiful skin hot cloth cleanser for a few years after us in Liz Earle one. It was lovely, fresh, creamy and gentle on my face. I confidently bought this new formula thinking it would be an improvement but sadly not. My skin isn't sensitive but it gives me a burning feeling and goes red. It is a completely different texture, not very nice. I highly rate most no7 skincare but am gutted about this change as I can't use it anymore.

I had been very impressed with the previous version of this product and switched from Liz Earle’s version to this. Sadly I will be switching back, this product makes my face sting and brings out blotchy sore patches. Won’t buy again.

This new cleanser is inferior to the original one which I loved and have used for years.It also costs more.Please bring back the original.

The questions is when is the old product coming back?

please bring back the old version of this. this new one is awful