I was bought this in a set for Christmas and will definitively continue to use and buy this out of the set infuture. I have acne prone and sensitive dry skin and I can see the difference in only the 7 days which it promises to see results. I use it day and night. I also love the cloth but it needs to be made BIGGER and for now is the only downside. As with all things and types we are all different and it won't suit everyone, but it certainly seems to agree with my skin type.

I always used Liz E hot cloth cleanser but after some debatable chemicals reported in it and my bf not liking the smell I decided to try a new one. My Mum recommended the Boots hot cloth and it took a week to be convinced. My face always feels smooth, fresh and revitalised after using this. Since its run out I've actually missed it and the replacement cheaper option I have doesn't leave my skin feeling as clean or fresh. Sorry to hear some customers have had issues using this product, I have sensitive skin and use Simple wipes and toner with this product.(And very specific washing detergent too). Highly recommended!

Got this free and was a bit alarmed by the reviews so was dubious about using it. However, there is a warning on it to avoid the eyes and it is actually an effective cleanser which leaves my very sensitive skin feeling soft and pleasant. I’ve not used the predecessor product so can’t comment on how this compares, however, in my view it does not warrant the negative comments. Would I buy it again? I’m not sure because the warning about eyes and the eye related comments does trouble me.

Started using this cleanser a month ago and find it amazing! After using loads of cleansers which left my oily/blemish-prone skin dried out, this cleanser is amazing for leaving my skin feel so soft and smooth. A cleanser I will definitely be sticking to!

I was bought this in a set for Christmas and will definitively continue to use and buy this out of the set infuture. I have acne prone and sensitive dry skin and I can see the difference in only the 7 days which it promises to see results. I use it day and night. I also love the cloth but it needs to be made BIGGER and for now is the only downside. As with all things and types we are all different and it won't suit everyone, but it certainly seems to agree with my skin type.

I always used Liz E hot cloth cleanser but after some debatable chemicals reported in it and my bf not liking the smell I decided to try a new one. My Mum recommended the Boots hot cloth and it took a week to be convinced. My face always feels smooth, fresh and revitalised after using this. Since its run out I've actually missed it and the replacement cheaper option I have doesn't leave my skin feeling as clean or fresh. Sorry to hear some customers have had issues using this product, I have sensitive skin and use Simple wipes and toner with this product.(And very specific washing detergent too). Highly recommended!

Got this free and was a bit alarmed by the reviews so was dubious about using it. However, there is a warning on it to avoid the eyes and it is actually an effective cleanser which leaves my very sensitive skin feeling soft and pleasant. I’ve not used the predecessor product so can’t comment on how this compares, however, in my view it does not warrant the negative comments. Would I buy it again? I’m not sure because the warning about eyes and the eye related comments does trouble me.

I LOVE this stuff! I have very sensitive skin, anything with perfume or chemicals that arent natural destroy my face, this cleanser is so gentle, leaves your skin feeling smooth, clean & soft if used correctly & it is brilliant to get make up out of your pores. Been using it for about 6-7 years now & I'll never use anything else!

I LOVE this stuff! I have very sensitive skin, anything with perfume or chemicals that arent natural destroy my face, this cleanser is so gentle, leaves your skin feeling smooth, clean & soft if used correctly & it is brilliant to get make up out of your pores. Been using it for about 6-7 years now & I'll never use anything else!

Having used both the old and new formulas I really don't understand all the negative comments. The new cleanser works exactly the same as the old, I haven't noticed a difference. It's not too thick and cleanses my skin perfectly leaving it feeling soft and smooth. Having suffered with hormonal acne during menopause (what a joy) this product soothed my skin and I noticed no adverse affects at all. My only gripe is the size of the wash cloth which seems to shrink every 12 months or so, any smaller and it will soon be the size of a postage stamp hence the four stars not five, still love the cleanser though.