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All customer reviews


Customer Reviews

2.76 stars out of a maximum of 5
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Top Customer Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are and do not represent the views of The Hut Group.

Impossible to sharpen

1 stars out of a maximum of 5

I received this as part of an offer and was initially very pleased with the results, however, it has proved to be impossible to sharpen and I have wasted most of it trying to remove the sharp edges that scratch my eyes when I try and use it. Certainly won't be buying one!

2020-06-22by NCrisp

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Has the formula changed?

1 stars out of a maximum of 5

Been using this as a staple for years as it beat anything else I tried. However the last two pencils I’ve bought have seemed softer than usual and need sharpening much more quickly than I ever had to. They have also been impossible to sharpen without using up so much of the pencil and then the way it sharpens (unevenly - same sharpener as I’ve always used so it’s not that), I end up scratching my eye with a bit of the wood from the outside. All in all, a pencil that used to last me months is lasting a couple of weeks. I’ll have to find a replacement brand, real shame.

2020-02-26by Ellcee

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Do not buy this eye liner - impossible to sharpen

1 stars out of a maximum of 5

Iceberg tried 3 different sharpeners and had no luck. No thanks only doesn't the pencil break numerous time so totally wasting good eye liner but also impossible to sharpen to a good point. Never had any problems with any other eye liner. So if no7 believe you have to use a specific sharpener they should make this very clear to the buyers at the time if purchasing

2017-07-09by Ski chick

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usually I would recommend this.

1 stars out of a maximum of 5

I have been using this product for as long as I can remember, I would usually recommend this to friend. I recently bought a new one & noticed a change in the look to the pencil, not only that this pencil had been a complete waist of time, it does not work on the eyes & feels uncomfortable to try to put on. I am really disappointed & can't understand why No7 has changed this.

2013-01-15by MushyP

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What have you done?

1 stars out of a maximum of 5

BOOTS WHAT HAVE YOU DONE??? I have used the No7 Amazing Eyes eyeliner pencil in black for years as its the best on the market nothing else comes close. It just glides on really smooth with no dragging whatsoever and lasts all day without having to reapply. Bought a new one the other day in what I thought was just new packaging but boy what a difference!! Not just new packaging but completely different product! Can't even get it to stay on my eyes properly it really drags and my eyes are now sore from trying to apply it!!! Took me about 15minutes just to get some decent colour on my eyelids when normally im done in a minute!!! Will DEFINATELY NOT be buying this product ever again unless its changed back to how it used to be!!! Will be looking for an alternative brand without a doubt!!

2012-11-22by Teecee20

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Doesn't Work

1 stars out of a maximum of 5

I bought the brown eyeliner but am disappointed. It's much too hard, and you end up dragging the skin in an effort to even get any colour out of the eyeliner. It needs to be much softer! Even when you manage to make it draw a line, the colour is quite pale.

2012-10-13by Shopper500

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Great product until you need to sharpen it!

2 stars out of a maximum of 5

I bought this a month ago, really like it. It goes on smoothly and looks great.But why is it impossible to sharpen. Tried several sharpeners they all leave an uneven edge. So it makes it impossible to use. What happened to quality control?

2020-05-22by Deb48

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Packaging is changed but so is the pencil

1 stars out of a maximum of 5

We all used to love this pencil because it was soft to the eye. The girls used to always pinch it out of my bathroom so I thought I'll give them each one and buy myself a new one. First of all one of them came broken in the box. I went back to the shop to have it exchanged. i then asked if the product had changed too and brought my old pencil in but was guaranteed that it was the same product. Real shame but not sure I'll buy it again. A REAL SHAME!!!

2013-01-08by Marie-Lou

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Do not buy

1 stars out of a maximum of 5

You would be wasting your money. Application is useless, the colour is almost impossible to apply. Why this product is still on sale is beyond me. It should be taken off shelves immediately.

2013-01-06by Mycatismolly

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Have been using this product for years, never again.

1 stars out of a maximum of 5

If it ain't broke, don't fix it!! The new formula is horrendous. I have been using this eye pencil for years and used to love it's application. I found it stayed put much better than some other pencils that always seemed to smudge. It always created a sharp line and was a great colour. I have nothing good to say about the new formula. It is simply awful. The point does not stay sharp like the old one. I have to sharpen it before every application and the 'lead' always breaks. Seems to be hollow in the centre?!? Also, if I get within two inches from the end it just runs outs?! Registered on here to specifically voice my disappointment about this product. Will have to find a new favourite. Sort it out Boots.

2012-12-21by Lyndseyw

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Stay Perfect Amazing Eyes Pencil 1g

Stay Perfect Amazing Eyes Pencil 1g

£3.98