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All customer reviews


Customer Reviews

3.46 stars out of a maximum of 5
546 reviews
51 stars out of a maximum of 1
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41 stars out of a maximum of 1
68
31 stars out of a maximum of 1
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21 stars out of a maximum of 1
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11 stars out of a maximum of 1
126

Top Customer Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are and do not represent the views of The Hut Group.

Awful

1 stars out of a maximum of 5

Boots.com review I have been using No 7 for a very long time and this is the worst mascara ever. The Boots assistant in the Chatham Kent branch that recommended it should be asked to leave her job. The first thing I requested was a mascara that was NOT waterproof and easy to remove. This mascara is so messy to apply and a nightmare to remove. I have spent a fortune in makeup remover as I continue to use it because it was NOT cheap. I am so disappointed in the staff member and No 7. I would advise anyone not to buy it and wish I were in the area mire often so that I could have approached the member of staff who I assume was just after a sale

2021-12-20by Disappointed

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Dreadful mascara

1 stars out of a maximum of 5

Boots.com review I have been using No 7 mascara for Sensitive Eyes for many years and was disappointed to find it was no longer available. The assistant in my local Boots told me that all Boots mascara was now for sensitive eyes and she recommended the Age Defying Serum as the nearest equivalent. I am so disappointed in this product. I have to wipe 90% of the mascara off the wand before using it or I end up with clumpy eyelashes and mascara all over my eyelids. It wasn’t cheap and most of it is being discarded to make it useable. It is also very difficult to remove at night and even after using a good quality eye make up remover I wake up in the morning to panda eyes. I will never buy this again and will be looking to other brands in future after years of being a loyal and satisfied No 7 customer.

2021-12-19by Ann at home

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Awful

5 stars out of a maximum of 5

Boots.com review Expected a great luxury product!- Is is so thick and clympy when you pull the wand out, takes developed to clean the wand of clumps before using!. It flakes and panda eyes after as little as an hour of use!!

2021-12-17by Donna27

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Fantastic !!!

5 stars out of a maximum of 5

Boots.com review This is the best mascara I've ever used. It separates the lashes perfectly without clumping. Lashes are really well defined and not all stuck together with lumps of mascara. Removes easily. This is the only mascara I will ever use.

2021-12-16by RachelP

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Not what I expected

2 stars out of a maximum of 5

Boots.com review I bought this some time ago and have been using it on and off due to not wearing much makeup with working from home. Anyway I am not impressed with the way the wand just easily glides out of the tube it has nothing to grip onto and so you end up with far too much mascara than you need which then ends up hard to put on. It does look nice on the lashes but like other people have said it comes off easily on to the eyes. I was hoping for a lot more from this product being an age defying one and it just didn't live up to my expectations. I would not buy again even at half price.

2021-12-15by Serin

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Worst mascara i have ever brought!

1 stars out of a maximum of 5

Boots.com review This is the worst mascara i have ever brought!. I had panda eyes within about half an hour of applying and there were black bits all over my cheeks later on. I have been wearing mascara for many many years and never had it this bad before. Don't buy!!

2021-12-05by Scottie

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Allergic reaction

2 stars out of a maximum of 5

Boots.com review Got this as usual one not in stock. Liked application, didn't find it to be messy at all. However my eyes near lash roots began to feel very itchy so stopped using. Used no 7 for years as suitable for sensitive skin but not this time.

2021-11-26by Jannit

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No7 Age defying all in one serum mascara

5 stars out of a maximum of 5

Boots.com review This will be my second purchase. I read some of negative reviews but thought l would try it. I have used other No7 mascaras and have been pleased with the results. This mascara is perfect it gives good coverage and feels glossary and doesn't irritate my sensitive eyes. Thank you No7. With respect the way one applies mascara does give better results. Satisfied Boots Customer Portsmouth Hampshire

2021-11-25by Ang123

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Allergic reaction

3 stars out of a maximum of 5

Boots.com review My eyes have become very itchy at the base of my eyelashes so have stopped using this mascara. My regular one was out of stock. I have used no 7 for many years as it is supposed to be suitable for sensitive skin. Not had problems before so something in this not right for me. I liked the look and it went on easily but it was a waste of money. Disappointed.

2021-11-22by Jannit

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Disappointed

2 stars out of a maximum of 5

Boots.com review Love No 7 products usually but this is so messy to use, have to scrape clumps off before use and clean container after each use !

2021-11-21by Crudge

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Dramatic Lift Mascara 7ml

Dramatic Lift Mascara 7ml

£8.97